- #REIMAGE MACBOOK PRO NOT WORKING HOW TO#
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You may be prompted to provide your Apple account information, including username and password. Click on it, and then wait as your MacBook Pro connects to the Internet and gathers information on your laptop from Apple servers. This should present you with a “Reinstall OS X” option. Look for either “Internet Recovery” or “OS X Recovery,” and select whichever one you find.
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Enter your Wi-Fi username and password to connect.ĭepending on which version of OS X you are using, your Utilities menu will be slightly different. Select “Wi-Fi” from the Utilities menu and find the router you will be using. In order to complete a system restore, you will need to connect your computer to the Internet. You will be taken to an alternative boot screen with a “Mac OS X Utilities” menu. Hold these keys until the Apple logo appears on the screen, and then release them. Finally, press and hold “Command-R” (the “Command” and “R” keys at the same time) to start the restore process. Plug it into the AC adapter, and then boot it back up. Once your files are backed up, shut down your MacBook Pro. If there is anything you want to keep, take the time to move it all onto an external hard drive. When you revert your MacBook Pro back to factory settings, you will also be wiping out all of the data on your hard drive. If you booted from a USB disk, click “Continue” to advance to the installer.To start, make sure that all of your files are backed up elsewhere. If you booted from a functioning recovery partition, click the “Reinstall macOS” button. With your information wipe complete, you are now ready to reinstall macOS. If you choose three or five passes, you might want to leave this running overnight. If you opted to wipe your drive securely, this might take a while-30 minutes to an hour is not unreasonable for one pass. Just give your drive a name (I recommend “Macintosh HD”, just for consistency’s sake), then click “Erase” to start the overwriting process.
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You only need to write over a drive once to securely wipe it, but if you’re paranoid you can also wipe it three or five times.Ĭlick “OK” once you’ve decided, but remember: if your Mac has a solid state drive, you do not need to use these options. Now move the dial up, to randomly write data over your entire drive. You still need to wipe the drive, however, or your files will remain in place, so skip to the end of this step to do so.) (If your Mac has a solid state drive, you can skip this part: your SSD will already securely erase files thanks to TRIM.
If you’re wiping a mechanical drive, click “Security Options” in the window that pops up. Click your primary drive, then click “Erase” If not you can find Disk Utility in the menu bar: click Utilities then Disk Utility. To get started, click the Disk Utility option.ĭepending on how you started Recovery Mode, you may be presented with the option to start Disk Utility right away, as seen above.
#REIMAGE MACBOOK PRO NOT WORKING HOW TO#
We’ve shown you how to securely wipe a hard drive with your Mac, and doing so in Recovery Mode isn’t really different from doing so within macOS. If you want a truly clean installation, however, you need to first wipe your hard drive. We recommend backing up files before you do this, just in case, but otherwise you’re ready for step three. Your user accounts and files will stay exactly where they are-only your operating system will be overwritten. If you want to re-install your operating system, but leave your files in place, you can skip this step. RELATED: 8 Mac System Features You Can Access in Recovery Mode Step Two: Securely Wipe Your Hard Drive (Optional) Once you’ve managed to open up the Recovery Mode in some fashion, we can move on to wiping your drive securely.
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You can access recovery without a partition using Network Recovery: hold Command+Shift+R while turning on your Mac and it will download the Recovery features for you. Failing that, you can create a bootable USB installer for macOS Sierra, and boot from that by holding “Option” while turning on your Mac. If neither of these options work, don’t panic! You’ve got a couple of options yet.